Shipping rates require the Business plan or better.
Shipping rates (the amount charged to your customers) are based on shipping areas (a group of locations where you ship to, all for the same rate). You need a good understanding of shipping areas and shipping rates before creating them. Read all about it here.
Use Rules to Create Rates for an Area
Shipping rules provide wizard like functionality to get your first rates set up for a shipping area. You can add more rates once you've used the rule.
To create shipping areas and rates:
- Go to the Store page and then click Setup > Shipping.
- Under Shipping Rules, click Add Shipping Rule.
Shipping rules help you get started creating rates for a shipping area. You add a rule, and then add more rates as needed.
- In the Select Shipping Areas dialog, either enter the location for this shipping area, or click in the search field to see available locations and select one from there. Your selection will become the name of the shipping rate, but you can change it later.
TIP: If you've already added a location to an area, that location won't show up in the field.
- Click Add Rate.
- Enter a name for this rate in the Shipping Rate Name field. This will be shown to customers on the cart and order pages so it should be descriptive, but too long. For example, if you're creating a rate for standard shipping via the US Mail, you might name it USPS First Class (when using RTS, your shipping provider determines the rate name).
- Click Choose a rate type to configure how the rate will be determined. Remember that for many of these rate types, you might need to create pricing tiers.
Note: Many rate types offer a backup shipping rate. For RTS, the backup rate ensures that some shipping amount will be charged in case the communication with the shipping provider fails. For tiered rates, it ensures that if an order doesn't fall into a tier, shipping will still be charged.For these reasons, you should always set a Backup Shipping Rate. If you don't create a backup rate, and the order doesn't qualify for any other shipping rate, the shipping is set to $0.
You can choose from the following rate types:
Real time shipping: The rate is dynamically determined by the provider you've configured. Choose a carrier and select the services you want to use. You can also add or subtract a dollar amount or a percentage of the rate. For example, you may decide that you want to add 10% to the rate to account for your time and materials. Or you may decide that you want to deduct $1 from each rate to partially subsidize the cost and attract more customers (use a negative number to reduce the rate).
Order price: The rate is determined based on the total amount of the order. For example, you might charge $10 if the order is under $50, and $15 if the order is over $50.
NOTE: Digital goods and services in an order do not count towards the order price.
Order weight: Like the order price type, you can create a tiered rate based on weight. For example, you might make it free if the total weight of the order is less than 5 lbs., $5.00 if the weight is between 5 and 10 lbs., and $10 if the weight is over 10 lbs. Remember to set weights on all your products when you choose this rate type.
NOTE: Digital goods and services in an order do not count towards the order weight.
Quantity: Another tier rate where the price is based on how many items are in the order. For example, you might create a rate of $5 if the order contains less than 5 items, and $8 if it contains more than 5 items.
NOTE: Digital goods and services in an order do not count towards the item quantity.
Flat rate: A single charge for shipping. It can be based on a per item or per order basis. For example, you might create a rate that's $5 per item, or $5 per order.
Free shipping: No shipping is charged. You can turn this on for all orders (by selecting Apply to all orders), or you can make it based on weight or price by creating a range of weights or prices that qualify for free shipping.
NOTE: When you use tiered rates, There's a chance that an order won't fit into any tier. For example, if you set up a price tier for orders under $5 and another tier for orders over $5, then if an order is $5, it doesn't fall into a tier. For this reason, you should always set a Backup Shipping Rate. This is the rate that will be used when an order doesn't fall into a tier. If you don't create a backup rate, and the order doesn't qualify for any other shipping rate, the shipping is set to $0.
There's also a chance that you may end up with some overlap between tiers. For example, if you set up weight tiers so that one is 0 - 5 lbs. and the other is 5 - 10 lbs, then both tiers use 5 lbs. In this case, Weebly will use the higher rate.
- Click Save when you're done.
NOTE: Once you click save, the rates are live on your site.
Add Rates to a Shipping Area
To add rates to a shipping area, click Add Shipping Rate.
You can add as many rates as you need to an area and you can mix RTS rates with manual rates. You might have different rates dependent on the courier used to ship to the zone. For example, you might create a tiered weight-based rate for orders being shipped to the US via UPS, but a flat rate for orders shipped via Federal Express, like this rule for the Continental US: